History
ABC Packaging Direct offers a variety of packaging solutions for manufacturers, and is widely known for its ability to customize their products to fit client needs. Headquartered in Avon, Ohio, the company's product offering ranges from specialty high and low temperature films, returnable packaging, and molded foams, to heavy gauge thermoforming, retail clamshells and stand up pouches.
ABC Packaging Direct had grown into a thriving business with such customers as International Truck and Engine, Corning Glass, Honeywell, General Electric, Rockwell, and more. With over twenty years in the packaging industry, ABC CEO and Founder, David Marinac, knew that the key to the company's success lay in their ability to customize programs to the needs of customers.
Prior to ABC, few vendors understood manufacturer's growing needs for a partner to help them solve their complex packaging problems. Customized services were rarely available from suppliers, and in the rare cases they were, the supplier did not offer objective solutions that were truly customized to the client's needs. ABC's ability to offer these types of programs played an integral role in its rapid success.
Not one to be content with the status quo, Marinac soon began to look for new ways to grow his business, and discovered a need in the packaging industry for a fresh approach and new ideas. With the increasing popularity of the World Wide Web, Marinac knew exactly where he had to look. Unlike any other company, ABC learned to harness the power of the Internet to not only further market their company, but also to meet the needs of their clients in real-time. For example, visitors to ABC's website are immediately greeted by live operators who pre-determine client needs. The company saves enormous amounts of resources by using the Internet to hold WebMeetings with clients, rather than time-consuming face-to-face meetings.
The success of ABC Packaging Direct is directly related to its ability to utilize technology to achieve its goals. Prior to ABC's arrival on the market, the packaging industry had been slow to adapt to new methodologies and technologies for the design and delivery of packaging solutions. ABC leads the technology revolution in the packaging market, resulting in a more efficient use of customer, supplier, and distributor resources, leading to faster turn-around and lower costs.
ABC Packaging Direct's main mission is to lead the design and delivery of packaging solutions, and achieve this through five basic principles: incorporate web technology into sales, design, purchasing, and customer relationships; use advanced communication techniques to interact with customers during the design and delivery process; offer immediate response to customer inquiries; follow through to completion on all orders in a timely manner; and stand behind every product and service they provide.
